The Power of Networking in Eye Care: Building Trust with Optometrists

Optom Event

They say that no one works in isolation—and this couldn’t be truer in eye care. One of the things I’ve valued most in my journey as an ophthalmologist is the ability to collaborate with optometrists in a way that’s both deeply respectful and highly effective for patients.

Over the years, I’ve learned that when we take the time to nurture these professional relationships, it reflects in the quality of care we provide. A well-coordinated network—where optometrists and ophthalmologists work in sync—creates a more cohesive experience for the patient.

Why these relationships matter

There is something powerful about a patient journey that feels seamless. A referral passed with trust. A case discussed with openness. A shared commitment to the person behind the condition.

When these relationships are in place:

- Patients benefit from more timely care– especially in cases where surgical intervention is needed.

- We stay current with evolving practices – conversations with optometrists often introduce fresh perspectives or emerging trends.

- Our professional community grows stronger – when we support each other, everyone grows.

What builds trust between us

In my own practice, I’ve seen how small gestures of consistency make a big difference:

- Regular, open communication – whether it’s a phone call to update on a case or a quick message to clarify something.

- Timely feedback on referred patients – this is one of the simplest ways to show that we value each other’s role in the process.

- Shared care models – for chronic conditions like glaucoma, co-managing the patient offers a more sustainable and supportive approach.

- Staying connected through events – I’ve enjoyed participating in and hosting CPD events, which open up space for genuine learning and connection.

- Offering educational resources – from time to time, I’ll share articles or case reflections with colleagues, and I appreciate when they do the same. It creates a sense of community.

Looking ahead

As we face increasing pressures on our healthcare system, these professional ties will matter more than ever. Trust and communication help us stay aligned, especially in complex or time-sensitive cases.

For me, it comes back to one thing: keeping the patient at the centre. When we work well together—each bringing our lens, our training, and our insight—the person sitting in the chair benefits most.